Privacy Policy

At Jobflow, Inc. ("Jobflow," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and password when you create an account.
• Business Information: Information about your business, services, pricing, and preferences that you provide during setup.
• Communication Data: Messages, emails, and call recordings that are processed through our Service.
• Payment Information: Billing address and payment method details (processed by our payment provider, Stripe).
• Support Communications: Information you provide when contacting our support team.

Information We Collect Automatically

When you use our Service, we automatically collect:

• Usage Data: How you interact with our Service, features you use, and actions you take.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, and referring URLs.
• Cookies: We use cookies and similar technologies to maintain sessions and remember preferences.

Information from Third Parties

We may receive information from third-party services you connect to Jobflow, such as:

• Calendar information from Google Calendar or Outlook
• Social media account information from Instagram, Facebook, etc.
• Communication data from connected email and phone services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

AI Processing

Jobflow uses artificial intelligence to automate business operations on your behalf. This includes processing customer communications, generating responses, scheduling appointments, and creating content. Our AI systems:

• Process data only as necessary to provide the Service
• Do not use your data to train general-purpose AI models
• Apply encryption and security measures to protect processed data
• Allow you to review and override AI-generated actions

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors who assist in providing our Service (hosting, payment processing, analytics).
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: When you direct us to share information with third parties.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Some information may be retained for legal or legitimate business purposes.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it's used, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Jobflow, Inc.
Email: [email protected]
Address: Austin, TX